Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip. This guide gives you a practical, step-by-step approach to getting started at Highroller casino, including how to calculate your bonus, choose payment methods, and avoid common pitfalls. Whether you are a novice or a seasoned player, these routines will help you play smarter and more safely.
What You Need First
Before you register, make sure you have the following in order:
- Valid email address – for account verification and bonus notifications.
- Mobile phone number – many casinos use SMS for 2FA (two-factor authentication).
- Government-issued ID – for KYC (Know Your Customer) checks, typically passport or driver’s license.
- A payment method that works for online gambling – such as Visa, Mastercard, e-wallets (Skrill, Neteller), or prepaid cards.
- Stable internet connection – especially if you play live dealer games.
- A budget for gambling that is separate from your daily expenses – never gamble with money you cannot afford to lose.
Account Setup
- Go to the Highroller casino website and click the “Register” button, usually in the top right corner.
- Fill in the registration form: choose a username, strong password, and enter your email. Some casinos also ask for a promo code.
- Verify your email by clicking the link they send you. This confirms that the address is yours and activates your account.
- Complete your profile: add your full name, date of birth, address, and phone number. Use the exact same details as on your ID – any mismatch can cause delays in withdrawals.
- Set up two-factor authentication (2FA) to add an extra layer of security to your account.
- Make your first deposit via the cashier. At this point, you may enter the bonus code if you have one. Check the bonus terms carefully before accepting.
If you prefer to play on mobile, Highroller casino offers a mobile-optimized website that works smoothly in your browser. You can also add it to your home screen as a progressive web app (PWA) – just open the site in your browser and select “Add to Home Screen”. There is no native app to download, but the mobile experience is seamless.
Calculating Your Bonus
Let’s say the casino offers a 100% match bonus up to 2000 NOK on your first deposit. You deposit 1000 NOK. The bonus amount is 100% of 1000 NOK = 1000 NOK, so you get 2000 NOK to play with (deposit + bonus).
Most bonuses have a wagering requirement, for example 35x the bonus amount. The calculation is:
Wagering requirement = bonus amount × wagering multiplier.
In our example: 1000 NOK × 35 = 35 000 NOK. You must wager a total of 35 000 NOK before you can withdraw any winnings from the bonus.
Let’s say you play a slot with a return-to-player (RTP) of 96%. This means that for every 100 NOK wagered, the casino expects to keep 4 NOK. Over the wagering requirement, the expected loss is:
35 000 NOK × (1 – 0.96) = 35 000 × 0.04 = 1400 NOK.
That is more than your original deposit, meaning the bonus is not always profitable in the long run. You should always weigh the bonus against the wagering requirement: a higher bonus percentage with a low wagering multiplier (e.g., 20x bonus) is better than a lower percentage with a high multiplier. For example, a 100% bonus up to 2000 NOK with 20x wagering on slots (often 100% contribution) would require 20 000 NOK in bets – a lower expected loss of 800 NOK.
Important: different games contribute differently to wagering. Slots usually contribute 100%, while table games like blackjack might contribute only 10% or not at all. Check the terms to avoid surprises.
Safety & Licensing
Highroller casino operates under a license from Curaçao, which is a common jurisdiction for online casinos that accept international players. While this license is legitimate, it is not as strict as licenses from Malta (MGA) or local authorities in the Nordic countries.
An important tip: if you play at a Curaçao-licensed casino and you are resident in Norway or another EU/EEA country, your winnings may be subject to local income tax. Unlike casinos licensed in Malta or your home country, Curaçao does not have a tax treaty that protects players. For example, in Norway, gambling winnings from foreign casinos without a local license are taxable income. Therefore, always set aside a portion of your winnings to cover potential tax liabilities.
Make sure the casino uses SSL encryption to protect your data. You can verify this by checking that the URL starts with “https://” and the padlock icon appears in your browser. Also, read reviews from independent sources to confirm that the casino has a good reputation for timely payouts.
Payment Methods
Highroller casino supports a variety of payment methods, including major credit cards, e-wallets, and bank transfers. The most common options are:
- Visa / Mastercard: instant deposits, withdrawals within 3-5 business days.
- Skrill / Neteller: instant deposits, withdrawals within 24 hours.
- Paysafecard: instant deposit, no withdrawal option – you must choose an alternative method for cashing out.
- Bank wire transfer: may take up to 5-7 business days for both deposits and withdrawals.
For withdrawals, the casino typically requires you to use the same method you deposited with, and you must complete KYC verification before your first withdrawal is processed. To avoid delays, make sure your documents are clear and that your name matches your account details.
Highroller is a great place to review the full list of payment options and start your registration.
Common Problems & Fixes
Problem: Withdrawal is pending for more than 48 hours
Solution: Contact customer support via live chat. Ask for a status update. Occasionally, additional KYC checks are required; upload documents proactively if you haven’t done so.
Problem: Bonus is not credited after deposit
Solution: Check if you entered a bonus code correctly. If not, contact support. Some bonuses require you to opt in before depositing. Always read the terms.
Problem: You cannot log in
Solution: Use the “Forgot password” function to reset it. If that fails, check if your account is locked due to suspicious activity – contact support to verify your identity.
Problem: Game freezes or crashes
Solution: Clear your browser cache and cookies, or try a different browser. For live dealer games, check your internet connection. If the issue persists, use the casino’s mobile site instead.
Problem: You have won but the withdrawal is taxed
Solution: This is a real possibility with Curaçao-licensed casinos. Set aside 25-30% of your winnings for tax purposes, and consult a local tax advisor for exact rules.
Players Ask
Is Highroller casino safe to play at?
Highroller casino uses SSL encryption and holds a Curaçao license, which ensures basic security. However, you should always take extra precautions, such as using strong passwords and 2FA.
How long does a withdrawal take?
Withdrawal times vary by method: e-wallets usually take 24-48 hours, credit cards up to 5 days, and bank transfers up to a week. The casino may also have a pending period of 24-72 hours.
Can I get a bonus on my second deposit?
Yes, many casinos offer reload bonuses. Check the promotions page for current offers and their wagering requirements.
Do I have to pay tax on my winnings?
If you play at Highroller casino and you live in Norway, your winnings are considered taxable income because the casino is not licensed in Norway. Consult a tax professional to be sure.
What is the wagering requirement?
The wagering requirement is the number of times you must wager the bonus amount before you can withdraw any winnings. For example, 35x bonus means you must bet the bonus amount 35 times.
Can I play on my mobile phone?
Yes, the casino has a mobile-optimized website that works on all modern smartphones and tablets. You can access it directly from your browser without downloading an app.
What payment methods are available without a card?
E-wallets like Skrill and Neteller are popular alternatives to cards. Prepaid vouchers like Paysafecard are also available for deposits, but you will need another method for withdrawals.
How do I close my account?
You can contact customer support and request account closure. The casino may ask you to confirm your decision via email. Some casinos also offer a self-exclusion option.
Worth Knowing
Deposit and withdrawal speeds differ significantly between payment methods. Here is a quick comparison:
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| E-wallets (Skrill, Neteller) | Instant | 24-48 hours |
| Cards (Visa, Mastercard) | Instant | 3-5 business days |
| Paysafecard | Instant | Not available – use e-wallet |
| Bank Transfer | 1-2 business days | 5-7 business days |
Keep this in mind when planning your gaming sessions – faster withdrawals reduce the risk of delays.
Closing thoughts: playing at Highroller casino can be enjoyable if you approach it with the right mindset. Always read the terms of bonuses, keep your account secure, and set a budget before you start. Remember that gambling should be entertainment, not a way to make money. If you ever feel that it is getting out of control, take a break and seek help. Good luck and play responsibly.
